As we’ve covered here at NORA for years, the Social Security Administration (SSA) has been dealing with a lot of problems.

Massive customer support delays and well-publicized overpayment errors have drawn criticism from the public and lawmakers alike. Many solutions have been tried. From implementing new systems to additional funding measures, many prospective solutions have failed to drive true change.

Now rumors are circulating that a new Social Security commissioner could be selected. Would fresh leadership create a sense of hope, accountability, and momentum to fix this program’s problems? Share your thoughts!

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