Most of us make plans for positive change in the new year — will the Social Security Administration (SSA) do the same?

This organization oversees the massive program that hundreds of millions rely on. It’s a big job, and the strains of the pandemic and shutdowns left a big backlog of work and a lot of headaches for those involved.

But the problems with the organization precede this era. Its shortcomings and struggles have been talked about for years — what will this next one hold?

The Ups and Downs of the Social Security Administration in 2022

The SSA has been playing catch-up for the past couple of years. But their delays aren’t just inconveniences; sometimes they function as a burden on those in dire need of help.

Many people have said that the organization itself was forced to work at a disadvantage. A lack of funding has been blamed for a lot of the problems, and some groups have campaigned to change this.

This isn’t to say that the organization hasn’t been working hard to hold things together. While there have been complaints about long delays, some of which even pose physical danger to seniors, the organization has responded.

They’ve made changes to improve safety and they’ve also explored new ways to be more efficient. One big change was their revamped website, which could be a big help for self-service at the user’s convenience.

And for every story about someone losing their benefits due to an error, there’s a story about them being returned.

It’s been a year of ups and downs, but will 2023 see the momentum move in the right direction?

Get Your Retirement News from NORA in the New Year

We take pride in covering the SSA and the efforts they make to improve operations. We’ll be here all through 2023, covering the changes and other important retirement news.

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