Social Security’s New Phone System Could Help — or Backfire
Have you ever experienced the frustration of waiting on hold for a long time when calling the Social Security Administration (SSA)? We've detailed some situations like this in past blogs,…
Have You Received This SSA Error Message?
Millions of Supplemental Security Income (SSI) recipients have recently received a curious error message. They were informed by the Social Security Administration (SSA) that they were not receiving their payments.…
Log In Changes Are Coming to Social Security Online Services
Many people use Social Security online services. This highly convenient access option connects you to your benefits information, important forms, and more. But starting soon, there will be a change…
Man is Mistakenly Declared Dead by the SSA, Fights to Recover Benefits
Elijah Craine, 18, may not say much — but a lot is being said about a Social Security Administration (SSA) mix-up he was involved in. His mother has been fighting…
Man Faces Nightmare After Incorrectly Declared Dead by the Social Security Administration
When a man attempted to apply for a mortgage to move closer to his family, he was hopeful. However, his hopes were dashed when he was denied. But the situation…
Social Security Administration’s Overpayments May Cause Widow to Lose Her Benefits
It's a horror story that almost sounds too terrible to be true. But for one widow, this nightmare is a reality. You may have read the story we published recently…
Declared Deceased: Social Security Errors Create Horrors and Headaches
It's Halloween season, so we're seeing spooky sights everywhere. But if there's one thing that's truly chilling, it's being on the wrong end of Social Security errors. The Social Security…
Social Security Disability Support is Struggling
Wait Times Keep Climbing for Social Security Disability Applications
Social Security Disability Support is Struggling Those in need of Social Security disability benefits can't always afford to wait — but these days they have no choice. As we've documented,…
SSA Speaks on Customer Service Shortcomings
Social Security Administration Responds to Criticisms Over Customer Service
SSA Speaks on Customer Service Shortcomings It's been well documented that the Social Security Administration (SSA) has fallen short in the area of customer service. We at NORA have covered…
What Are the Most Popular Name Changes?
The SSA Says These Are the Most Popular Name Changes
What Are the Most Popular Name Changes? The Social Security Administration (SSA) is where people go to ask about retirement benefits, Social Security cards, and more. But this isn't all…